Using Print To File in the Field

Symptoms: Can’t print when in the field

Summary:  When a technician attempts to print to file, by opening print dialog from the file menu. There is a check box that says: Print to File, but when checked the software opens this screen:

Solution:  Use XPS driver to print to file

Most likely the Microsoft XPS Document Writer Driver is not installed.

This drive is installed like any other printer driver:

1. Open Control Panel-> Devices and Printers->Add Printer

• Select Add a local printer

 

1. Select Use an existing port the default selection will do

• Click Next

 

1. Wait while printer list populates

• Select Microsoft

• From the list on the right, select the top Microsoft XPS Document Writer

• Click Next

 

1. Follow prompts and made that printer the defaultTo print to file, got to File->Print
2.  

1. Under Select Printer, make sure the Microsoft XPS Document Writer is selected
2. Do not check the Print to file box

• Select Print

 

1. Name the file
2. Save